In Supplementary Assessment, you are assigned some tasks which assess your course knowledge gained about different facets of Information Systems and Development. You are required to write a report showing the answers to the questions in all tasks.

The Tasks

For the purpose of this assignment, you are assumed one of the consultants appointed to shoulder the system analysis responsibilities in Paradigm Information Services in the project as in the case study.

You will plan and manage the project as well as investigate and document the system requirements. For your Assignment submission, you will produce a report that documents that discuss this project based on your understanding of it and the related investigation results through the tasks below.

Task 1

Systems Requirements

What are the primary functional requirements for the system in the case study?

What are the non-functional requirements for the system in the case study?

Task 2

Project Schedule

Show a work breakdown structure and a project schedule (as a Gantt chart). Explain each of them and discuss how they relate.

Task 3: Data Flow Diagram - Context Diagram and Level 0 Diagram

As you are assigned, a role to develop a new system based on the project case study, draw a context diagram and a level-0 DFD for it.

Task 4 Use Case Diagram

Draw a use case diagram by using the Level-0 DFD that you provided in Task 3.

Task 5 Proto type of Website Design

You are required to develop a prototype of website design and architecture for the given case study. Yu are required to design only five - eight screen shots. You are not required to implement the design. No database connectivity is required. You can choose some default value for the label and text field you are using in the design. You should click the photographs and images you would like or wish to display on the website (if possible). Otherwise, you may use photographs/ images from the web but you are required to reference it properly. Remember "A Step Toward Plagiarism Free Unit". (5 Marks) Compare and contrast five different tools that can be used to build website (Research Based). Specify the tools you used and its advantages and disadvantages of tools that can be used to develop website design.

Project case study - Reef Adventures

Overview

Reef Adventures is a bareboat charter business based at Airlie Beach, on Queensland's Whitsunday coast. The area comprises 74 islands, an extensive coastline and is gateway to the centre of the Great Barrier Reef. 'Bareboats are not actually bare - the boats are fully equipped for cruising and come with cooking, bathroom and sleeping facilities, safety and communications equipment. However, they come without a skipper or crew the people chartering (hiring) the boat perform those roles themselves.

Reef Adventures have several classes of boats available for charter, catering for groups of holiday- makers of two to eight people (see image below). In addition they can hire out diving equipment, even SCUBA equipment for people who have the required diving certificate.

People interested in chartering a boat can contact the business by a 1800 phone number or through the Reef Adventures website.

Reef Adventures require charterers to check in by VHF radio no later than 4.00pm each afternoon to advise their position and so they can be advised of the forecast weather conditions and tide times. These daily communications are called a Daily Schedule or Sched. It is crucial for the business to keep track of all scheds - if a sched is missed it may mean that the boat is in trouble.

Charter rates see image.

Source: http://www.whitsundayescape.com/index.php

Vessel type Berths Rate
Sailing Yacht 2 - 4 A$610
Sailing Catamaran 2 - 6 A$810
Power Cruiser 2 - 8 A$710
Power Catamaran 2 - 8 A$710

Note: Rates shown are per night. Charters begin at 11.00 am on the first day (start day) and end at 11.00 am on the last day of the charter (end day). Berths indicate the number of people able to be accommodated in each type of boat. The cost covers the boat and standard equipment and is irrespective of the actual number of people in the party.

Diving equipment

Reef adventures have a range of diving equipment available for hire - these include facemasks, snorkels, flippers and wetsuits. SCUBA equipment includes all these together with air tanks. Hiring cost of diving equipment is additional to the boat charter cost.

An example of available equipment and daily hire costs is shown in the table below.

Equipment item Daily hire cost
Wetsuit A$15
Mask/Fins/Snorkel A$15
Weight Belt A$10
Full Scuba Kit A$80

Current System

Two receptionists in the office receive and finalise all charter requests. A qualified diver looks after maintenance and hiring of SCUBA gear from a warehouse section at the back of the office and the proprietor, Steve Rogers, oversees all aspects of the business. They have one office computer.

Currently Reef Adventures have a largely paper-based system where an Agreement to Charter form is posted or emailed to the hirer and the signed agreement is sent back to the business. Details of charters are kept on spread sheets. Details that are currently recorded are:

  • Name of one person nominated by the charterers to be responsible for the charter (designated skipper)
  • Skipper's address, phone contacts and email

Details of the charter include:

  • The type of vessel required
  • Start date of the charter
  • End date of the charter
  • The number of adults in the party
  • The number of children under 14 in the party
  • Any special needs

Accounting

When a booking is made full payment is required no later than 60 days prior to commencement of the booking, by credit card or cheque. No receipt is issued as in both payment methods the customer will have a record of payment from their financial institution.

Problems associated with the current system

  • Only one staff member can access the records at a time which causes bottlenecks and possible loss of revenue;
  • There is some duplication with paper and electronic records. Staff and proprietor report that they find this cumbersome and difficult to manage;
  • Records are held in computer applications plus in paper form; and
  • The system does not provide an effective means for keeping customer demographic data. This could come in the form of customer profile information (e.g., preferences, chartering, etc.) as well as when/where to contact them.

Due to these problems, some boat charters have not been handled well and customer complaints are increasing.

The desired new system

Steve has identified his major priority is to create a system that ties together all the key elements of charters and equipment hire. He has hired your company, High Voltage Information Services as consultants to carry out analysis and develop the specifications for a new automated information system.

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